Returns & Exchanges
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We offer a 60-day money-back guarantee from when you place an order. For more information about returns, see our Returns & Exchange Policy. To start a return, simply message us using the help button on the bottom right of our website, or email us at connect@londonhairarchitects.co.uk
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Yes, if you purchased a product and it is not right for you or has a problem, you can ask us to exchange it for you. To start an exchange, simply message us using the help button on the bottom right of our website, or email us at connect@londonhairarchitects.co.uk Check out our Returns & Ex...
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If you’ve ordered the wrong item, please contact us using the help button at the bottom right of our website as soon as possible. If the item has not been dispatched yet, we will strive to change your order. In some cases this may not be possible, so will need to arrange an exchange with the wron...
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We issue refunds within five working days from receiving an item to the original payment method. Refund processing times are usually quick but may take up to 10 working days. See our Returns & Exchange Policy for more information
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how can I refund/exchange a subscription order
You can request a refund/exchange within 60-days for any subscription purchase. To request a refund, send us a message with your order number, email and reason for return, and we will arrange a return. Once we receive your item, we will refund you. If your subscription is due soon but has not be...